LAKIMI | Privacy Policy

At LAKIMI, we take data privacy as seriously as algorithmic efficiency. This Policy describes how we process your information in compliance with the GDPR and Spanish Law 3/2018 (LOPDGDD).

1. Data Controller

Your data is processed by:

Company Name: LAKIMI SOLUTIONS S.L.
VAT: B75464008
Registered Office: Gabriel Fuster 38, 07005, Palma, Spain.
Contact Email: hello@lakimi.ai

2. Data Categories & Purpose

We process the following data to provide our services and respond to inquiries:

Identification Data: Name, email address, job title, and company (provided by you).
Technical Data: IP address and device information for security purposes.

3. Legal Basis

Our processing is based on:

Consent (Art. 6.1.a GDPR): When you contact us via forms or email.
Legitimate Interest (Art. 6.1.f GDPR): To ensure the security of our website and systems.
Legal Obligation (Art. 6.1.c GDPR): For administrative and tax requirements.

4. Data Retention

We retain personal data only for as long as necessary to handle your inquiry. If a professional relationship is established, data will be kept to comply with Spanish fiscal obligations (up to 6 years).

5. Recipients & Transfers

We do not sell your data. We may share data with technical service providers (e.g., hosting, email infrastructure) acting as processors. Where these providers are outside the EEA, we ensure they operate under Standard Contractual Clauses (SCCs) to guarantee security.

6. Your Rights

You may exercise your rights at any time by emailing hello@lakimi.ai:

Access, Rectification & Erasure (Art. 15-17 GDPR).
Restriction of Processing (Art. 18 GDPR).
Data Portability (Art. 20 GDPR).
Right to Withdraw Consent at any time.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Security & Certifications

LAKIMI implements robust technical and organizational measures to protect your data against unauthorized access or loss.

Certified Excellence: LAKIMI SOLUTIONS S.L. is certified under the Spanish National Security Scheme (ENS) - High Level.

This certification validates that our internal policies, systems, and operations meet the strictest standards of security, resilience, and data protection required by Spanish regulations, ensuring the highest level of trust for our clients.